How do I return an item?

In order to arrange a return, please contact us and inform our Customer Service Team of your order number, the item you are returning and the reason for the return.

We will then reply with a unique returns authorisation number and the address you need to send the item to.

You'll need to package the item securely and include a completed copy of the form provided by our Customer Service Team.

We can only refund postage costs if we have sent you the wrong item or if there is a quality issue with your goods. We cannot be held responsible for non-delivery of returned goods.

We will replace any faulty items like-for-like, or if the item is no longer available, will refund the original payment method.

Our returns policy is valid for 28 days from receipt of goods for faulty items.

 

Please click here to view our returns policy.

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